【简答题】

阅读下面材料，在空白处填入适当的内容（不多于3个单词）或括号内单词的正确形式。
Manager: May I help you, Madam?
Customer: Yes, I`m sorry to trouble you,  61  I would really like to change my room.
Manager: I am sorry to hear that. What is the problem?
Customer: We  62  (book) a doubl e room with  63  beach view at 2000 dollars per night, but the room we were given has a garden view. And you know that rooms with the beach view are 15 dolla rs  64  (high) than those with the garden view, don`t you?
Manager: Yes, I see your point. But Madam, there are only single rooms with the beach view  65  (leave).
Customer:What? It is your mistake---you  66  do something about it!
Manager:How about  67  (change) a room with a city view? It is the same price  68  the room with the beach view.
Customer: I appreciate    69  , but I am really not crazy about a city view. The room would  70  (probable) be noisy at night, with all that traffic outside.
Manager: OK. What do you think if we give you the 15 dollars back?
Customer: That sounds great.